Privacy Policy
Last updated: October 26, 2026
1. Information We Collect
We collect information you provide directly to us, including:
- Account registration details (name, email, phone number, password)
- Business information (store name, address, currency, timezone, tax settings)
- Customer data (names, phone numbers, emails) entered by you or your associates
- Order and payment records
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Laundry Shops platform
- Process transactions and send related information including order confirmations and invoices
- Send technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Comply with legal obligations
3. Data Sharing
We do not sell your personal information. We may share information with:
- Service providers: We engage third-party companies to perform services on our behalf (e.g., SMS delivery via Twilio, payment processing via Stripe)
- Legal requirements: We may disclose information if required to do so by law or to protect our rights or the safety of users
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
5. Cookies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Export your data
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: hi@laundryshops.com
- Phone: +1 825 305 5066
- Address: 330 5 Ave SW Suite 1800, Calgary, AB T2P 0L4